SLA Pager
Fulfillment SLA monitoring for Shopify

Know when paid orders are waiting too long.

SLA Pager watches paid orders and emails your team when fulfillment crosses the deadline you set. Keep overdue work visible without another dashboard to babysit.

Fulfillment monitorMonitoring enabled
Alert afterYour chosen fulfillment deadline
Repeat remindersKeep overdue orders visible until they are fulfilled
Weekend suppressionUses your Shopify store timezone
Overdue orders are grouped into a concise email alert.

Focused on one operational problem

SLA Pager is deliberately narrow: detect paid orders that have remained unfulfilled beyond your threshold and notify the people who need to act.

Custom fulfillment deadline

Choose how long a paid order can remain unfulfilled before it becomes overdue.

Repeat email reminders

Set a reminder interval so unresolved orders continue to surface until fulfillment.

Weekend-aware alerts

Optionally suppress Saturday and Sunday alerts using your Shopify store timezone.

Grouped alerts

Multiple overdue orders can be collected into one concise operational email.

Manual checks

Run a check on demand and send a test email before relying on unattended monitoring.

Read-only by design

SLA Pager observes order status. It does not fulfill, cancel, edit, or tag orders.

Minimal data, clear purpose

SLA Pager processes only the store and order metadata needed to detect overdue fulfillment and send alerts.

  • No customer names or customer email addresses
  • No postal addresses or phone numbers
  • No line-item data
  • Shopify authentication tokens are encrypted before storage